User:Lumber/Brand Loyalty

Chris and Brand Loyalty

Brand loyalty is a consumer's commitment to continually purchasing a product or service from a particular company or business. Companies go to great lengths, generally through advertising, loyalty programs and contest, to establish a brand which consumers will recognize, consider valuable and seek out at the expense of other brands. Due to his difficulty separating reality and fiction Chris tends to take advertisements to be literal documentation of a products effectiveness rather than intrinsically biased attempts to lure consumers. This, in combination with his ridged thinking and attraction to routine, has led Chris to have intense brand loyalty for certain products as well as hatred for their perceived rivals. His loyalty even extends to areas that would not normally considered "brands" such as mental disabilities and sexual orientations.

Overview

Chris considered this a reward for drinking thousands of cans of Coke.

Chris is drawn to virtually every attempt at generating brand loyalty. Compulsively entering any contest he encounters and fastidiously collecting various loyalty points including My Coke Rewards and McDonald's Monopoly.

In general, once Chris has committed to a particular "brand" he will stand by it regardless of the facts or the quality of the product. He considers anyone who abandons a brand to be a "hypocrite," although he has been known to soften his stance over the course of many years.

Chris is highly susceptible to marketing and branding; he feels strong loyalty to brands even and perhaps more so if they are essentially identical to their rivals.

Sonic the Hedgehog

Chris becomes friends with a brand.

Sonic is the quintessential example of Chris's intense brand loyalty. Chris is in many ways the product of Sega's attempt to allow people to feel a personal connection with the electronic appliances. Following Mario's success for Nintendo, Sonic was designed to appeal to young children and act as a mascot for Sega. He was concocted by combining elements from other popular cultural elements of the early 1990s including: Michael Jackson, Bill Clinton, and Santa Claus. Part of Sega's strategy was to employ a multi-pronged marketing technique, including video games, television shows and contests. Chris followed all of these closely and in a fateful moment became the winner of the Sonic Watch and Win Sweepstakes which cemented Sonic's place of honor with Chris's mind, becoming Chris's "lifelong hero", ironically replacing his previous "life long hero" The American Rabbit. While Sonic was certainly a popular franchise, particularly in the 1990s, Chris became obsessed with the hedgehog to a level likely unanticipated by Sega. During the 1990s Sonic occupied nearly all of his thinking, serving as an fantasy world in which he could escape from the realities of daily life. Chris would generally combine Sonic with whatever he was doing, whether it was replacing the characters in Goosebumps books with Sonic Characters or combining Sonic with Basketball. Over the past two decades Chris has purchased nearly every Sonic branded game, toy and dildo and seems to view Sonic as something like an old personal friend.

Instead of growing up and moving on when the Sonic brand began to grow stale at the end of the 1990s, Chris merged Sonic with his other beloved franchise at the time: Pokemon to create Sonichu who seems to have replaced Sonic as the primary character in his internal fantasy world although Sonic still makes occasional cameo appearances.

Despite Sonic's sidekick Tails' major presence in Sonic media Chris rarely refers to him and conspicuously left him, or an uncreative recolor, absent in Sonichu. Some have speculated that this may be due to popular school yard rumors that conjectured that Sonic and Tails where in a homosexual relationship. Chris's notorious homophobia may have caused him to have an aversion to a character that he imagined to have tempted Sonic from "the straight path."

Although Mario and Nintendo were vicious rivals of Sonic and Sega, Chris seems to have been largely oblivious of this tension and never subjected them to the kind of hatred he would aim at rivals of his favored products later in his life.

Playstation 3 vs. HEXbox

Perhaps Chris's best known case of brand loyalty is his sycophantic love of the Sony PlayStation 3 and abject hatred for for the Microsoft XBox 360. While fanboyism for these video game consoles is certainly well known and the rivalry between these products was referred to as a "console war", Chris, as he frequently does, took it to a new level, irrationally hating the Xbox 360 and heaping love and money on Sony. Chris was obsessed with the PS3 long before he was able to purchase one, stating that he would throw out the cure for autism for the $600 hunks of black plastic . When he finally bought a PS3, after failing to win it in a contest, he considered it to be the "ultimate life upgrade". The PS3 and its online component the PSN, where he has spent thousands of dollars, became an extremely important part of every day for Chris. He would use his limited budget to purchase numerous Sony branded accessories including a flat screen TV, a PSeye, PSmove, PSmove sharpshooter and multiple Guitar Hero controllers. Chris seems to consider the PS3 and its games and accessories to be a genuine life improvements akin to investments rather than a glorified hug box, how these electronic gizmos do anything but distract him remains unclear. On the other hand Chris went to great lengths to express his distaste for the PS3 primary rival: the Xbox 360 or "HEXbox" as he liked to call it. When Chris would propose a videogame such as Christian Weston Chandler's Adult Chronicles, he would make sure to state that it would be for all consoles... HEXbox excepted. Chris went at as far as defacing in store advertisements for the Xbox while yelling "kick that hex-bawx" and frequently lashing out at those who appeared to like or be affiliated with the Xbox. Chris's reasons for hating the Xbox 360 was never clearly defined. When pressed for answers, Chris would generally cite Xbox Live's (Xbox's online component) cost or the infamous "red ring of death" He would later admit that his anger stemmed from jealousy over being unable to afford an original Xbox and that the aforementioned reasons were merely excuses. Though he later softened his stance against the Xbox under the influence of Jackie, the rivalry between the consoles and Chris's loyalty towards Sony was at its peak during the height of Chris trolling. This caused his hatred to become well known and the Xbox 360 to become a bit of a mascot for trolls. Chris also associated the Xbox with trolls, depicting Alec Benson Leary as an Xbox user.

Ironically Chris once felt similar hatred towards the Sony PS 1 and 2 which were at that time rivals to his beloved Nintendo N64 and GameCube respectively. His hatred for Sony and its gaming products, described by Chris as equal to his contemporary hatred of Microsoft, evaporated when he purchased a PS2 at a yard sale for a "bargain." He intended to sell it for profit, but instead played it and found it to be enjoyable. Instead of learning from this, discovering that rival consoles can be equally enjoyable, Chris simply became a Sony fanboy and began hating Microsoft.

Autism vs. Asperger's

Chris extends his loyalty to brands far outside the normal realms of products and services and into the world of mental abnormality. He is extremely loyal to his diagnosis of autism, swearing by "my autism" multiple times and considering it to be an integral part of his identity, despite having serious difficulty grasping how the condition affects his ability to function. Just as with the PS3 and Xbox 360, Chris has identified a rival to autism in asperger's syndrom. Despite the fact that Chris's "high-functioning" autism and asperger's are essentially an identical diagnosis, Chris feels that people with asperger's are trying to "steal his limelight." Just like with Coke and Pepsi, Chris has taken two identical things and chosen one to identify with and the other to hate.

Harry Potter vs. Pokemon

Not broken at all.

Although not seen as a traditional rivalry, Chris has a strong dislike of the boy wizard Harry Potter because of a perceived rivalry with the Pokemon franchise, calling him a "total spaz" and at one point even threatening to kill the fictional character. His hatred appears to stem from Chris perception that something was once again "stealing the limelight" from something he identified with, in this case Pokemon. When Harry Potter and Pokemon were released at roughly the same time while Chris was in high school. While Pokemon was aimed at younger children, Harry Potter targeted a slightly older more literate demographic. To Chris the choice was obvious.

Nintendo

Chris has been a lifelong fan of Nintendo products and although his love of Sonic prevented him from ever becoming obsessed with Mario, Chris has owned nearly every Nintendo console and handheld since the NES (there have been no signs of the infamous Virtual Boy). His relationship with Nintendo and his interactions with Shigeru Miyamoto, who he believed was interested in producing a Sonichu games, displays Chris's odd understanding of consumer/corporate relations. It appears that Chris believes that his loyalty to various corporate interests would be recognized and returned in a reciprocal fashion as he list his multitude of Nintendo purchases in an attempt to convince the game developer to work with him.

Axe

A classic example of Chris taking advertising literally. Early commercials for the deodorant depicted women literally throwing themselves at men in a manner reminiscent of Chris's desire for women to approach him in public. Rather than seeing this as hyperbole, Chris seems to believe that the product may have this effect in reality. Obviously Axe has never worked as advertised for Chris, but he has maintained his status as a loyal customer for many years.

Coke and Pepsi

Surprisingly Chris does not appear to have a specific long term loyalty in this classic example of a nonexistent choice. He has been known to drink both, but claims that Sonichu drinks only CWC Cola, a variant of Pepsi with a special ingredient. At one point he supported a boycott of Pepsi due to its alleged "gay friendliness."